About Foster Fuels

Foster Fuels is a multi-award-winning, diversified business competing on a local, national, and international level. A family-run business since 1921 providing residential, commercial, agricultural, transport, and emergency fuel service, our "say yes" culture has led to the development of industry-leading innovations and techniques that are unsurpassed.

Our mission is to exceed all expectations of a fuel company by redefining industry standards and pushing the limits of performance in innovation. We anticipate and fulfill evolving customer needs as we strive to provide superior quality service, products, and experience. We maintain an affirming environment with a "say yes" attitude anchored in honesty and respect. We are more than a fuel provider; we are Foster Fuels.

Foster Fuels is searching for a Receptionist to join our talented Customer Service team at our Brookneal Headquarters. The Receptionist will provide general office support with a variety of clerical activities and related tasks. The receptionist will serve visitors by greeting, welcoming, and directing them appropriately; notifying company personnel of visitor arrival; maintains security and telecommunications system.

Duties and Responsibilities:

• Answer calls and direct callers to the appropriate parties. Will transfer a caller to an associate's voice mailbox or take messages when the associate is unavailable.
• Greets and directs visitors to the company.
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.
• Provides exceptional customer service for walk-in customer to make payments on accounts, purchase small cylinder propane fuel
• Coordinates and schedules the pick up of express mail services
• Cash management, taking customer payments over the phone or in person, and account reconciliation.
• Assists with other related clerical duties such as copying, faxing, filing, and collating.
• Maintains security by monitoring guest logbook and contacting employees who have arrived guest.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Performs other duties as assigned

Required Skills:

• Minimum of one year of experience in a corporate work environment as a customer service representative, receptionist, or in a general clerical capacity.
• Must demonstrate proficiency in verbal and written communications
• Knowledge and experience using general office equipment such as a computer, phones, photocopiers, fax machines, and filing cabinets
• Will be required to manage cash and customer payments and account reconciliation.
• Must have experience and knowledge using Microsoft Office suite (i.e. Outlook, Word, Excel, etc.)

Preferred Skills:

• Associates Degree
• Knowledge and experience with commercial and individual credit check processes.

Other Comments:

• Physical Requirements:
  • Role requires sitting, standing, squatting, and light lifting of up to 15 pounds.

Benefits:

• 401k matching
• Health Insurance
• Dental/Vision Insurance
• Paid Time Off
• STD/LTD
• Voluntary Life Insurance
• Holiday Pay
• Uniform Allowance

Schedule:

• Monday to Friday
• Occasional Saturday and Overtime hours during Winter months

*All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.*